Privacy policy

Last Updated: 1/18/2025

This Privacy Policy describes how Moover Toys ApS (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our services, make a purchase from our website (moovershop.dk) or otherwise communicate with us in connection with our services (collectively referred to as “the Services”). In this Privacy Policy, “you” and “your” refer to users of the Services, including customers, website visitors, and any other individuals whose information we process under this Privacy Policy.

Please read this Privacy Policy carefully.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on our website, along with an updated “Last Updated” date. We encourage you to review this policy regularly for any changes.


How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses detailed below, we may use the information we collect about you to communicate with you, fulfil orders, improve our Services, comply with legal obligations, and protect or defend our rights and those of our users or others.

Information We Collect Directly from You

  • Contact Information: Name, address, email, and phone number.
  • Order Information: Name, billing and shipping address, payment confirmation, email, and phone number.
  • Account Information: Username, password, and security details.
  • Customer Support Information: Details included in communications with us.

Information We Collect About Your Use of the Services

We may collect information automatically about your interactions with the Services, including:

  • Device Information: Details about the device and browser used to access the Services.
  • Usage Data: Pages visited, interactions with the website, and IP address.

Information We Collect from Third Parties

We may also receive information from:

  • Service Providers: Supporting our website and operations (e.g., Shopify, payment processors, and analytics providers).
  • Advertising Partners: Assisting in marketing and promotional campaigns.

How We Use Your Personal Information

  1. To Provide the Services:
    We use your information to process payments, fulfil orders, manage your account, and deliver products or services.

  2. Marketing and Advertising:
    We use your information to send promotional emails, offer personalised advertising, and tailor your experience on our website.

  3. Security and Fraud Prevention:
    We use your information to monitor and protect against fraudulent, unauthorised, or malicious activities.

  4. Service Improvement:
    We use your data to enhance and improve the Services and ensure the best user experience.


Cookies and Tracking Technologies

Our website uses cookies and similar technologies to optimise functionality and personalise your experience. Cookies may also be used to analyse traffic and offer tailored advertising. Most browsers allow you to manage cookie preferences through settings. Blocking cookies may limit your ability to use certain features of the website.


Sharing Your Personal Information

We may share your personal information with:

  • Service Providers: To support IT operations, payment processing, customer service, and analytics.
  • Business and Marketing Partners: For promotional purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information.
  • Correction: Request updates to inaccurate information.
  • Deletion: Request deletion of your personal information.

To exercise these rights, please contact us at the details below.


Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:

Moover Toys ApS
Engvej 113, 2300 Copenhagen S
Email: rs@moovertoys.com
Tel: +45 29 31 00 28

We are committed to protecting your personal information and ensuring transparency in how we process your data. Thank you for trusting Moover Toys ApS!